Celebrity Service: discover an inspiring way to serve like never
before. Your customers will love you. Your competition will not.
Inside this book you will find the answers to set you, your team
and your business apart in your industry. From the cabin crew
member who gives away prizes, to the restaurant in downtown
Philadelphia with knockout entertainments, you'll see how service
will always lead to the sale. You'll find out why 5-star service
should be outlawed and why one Paralympian continues to inspire the
next generation. You'll discover what to do when you can't deliver
on your promise and how to offer superb service - even when you're
closed! Geoff will reveal the philosophy, the stories and the
award-winning results which have led companies across six
continents to out-perform their competitors.
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