Mass production is on its way out, according to Glenn Bassett,
and is being replaced by a project shop economy. In a visionary
book that is both theoretical and practical Bassett examines the
factors turning our economy back to the short-run production
methods that prevailed until the Industrial Revolution, 150 years
ago. This economic change can be disorienting to management and can
produce wrenching changes on the shop floor. Using the models and
methods of management science, the author shows how to make the
transition easier. He offers fresh strategies for measuring
business effectiveness and specific management practices
appropriate to the flexible, small-scale job shop. These include
moderate to low capacity utilization, scheduling sensitivity to
bottlenecks, and development of the job shop's most important
asset--its highly skilled workers.
The historical analyses in this work are compelling to any
reader aware of the limitations of passive consumerism. An economy
characterized by mass production of commodity goods and services is
inherently unstable because people will naturally begin to seek
self-expression in the special and the uncommon. Not just a
countertrend in a society of mass markets, this reemphasis of
craftsmanship and quality represents a full-scale reversion to
nonstandardization. Bassett helps managers understand the true
value of custom production. While the project shop can never
possess the precision and efficiency of mass production, it is more
effective. It puts out higher quality products and provides a more
humane workplace that utilizes the full potential of skilled
workers. This book will help managers of short-run/custom
production and service operations and production operations
managers to adapt to the changing workplace and economy.
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