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Consumer Behavior Models (Paperback, New edition)
Loot Price: R1,219
Discovery Miles 12 190
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Consumer Behavior Models (Paperback, New edition)
Expected to ship within 12 - 17 working days
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The customer was conceptualized as an individual who was surrounded
by products and messages and could make a choice between these
products and messages, but now the customer can shape the products
and messages that are directed to him with engagement by producing
content. The customer not only participates in co-production in
visible business processes but also through consumption produces
identity, image, meaning, value and experience in the marketplace.
This book hereby emerged out of the requirement of collecting
theories about researching customer and its behaviors which changes
with the interaction social media has created, which has a place to
stay in relationship within the distances and timelessness created
by speed incident to digitalization.
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