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New Insights on Trust in Business-to-Business Relationships - A Multi-Perspective Approach (Hardcover)
Loot Price: R2,318
Discovery Miles 23 180
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New Insights on Trust in Business-to-Business Relationships - A Multi-Perspective Approach (Hardcover)
Series: Advances in Business Marketing and Purchasing
Expected to ship within 9 - 17 working days
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Trust plays a crucial role in all societies, particularly within
the Business-to-Business context where inter-firm relationships,
impelled by globalization and the extended enterprise, require a
much higher degree of trust to succeed. This 26th volume of
Advances in Business Marketing and Purchasing examines the value of
trust within the B2B context to provide a better understanding of
its importance in organizations. New Insights on Trust in
Business-to-Business Relationships: A Multi-Perspective Approach
applies different theoretical and methodological perspectives to
the mechanisms and processes that promote trust between customer
and supplier in contexts such as e-commerce, high involvement
relationships, industrial service and international cultures. The
authors identify the consistencies and distinctions of antecedents,
processes, and consequences of trust in various B2B contexts and
offer alternative approaches that contribute to a better
understanding of the subtleties and multi-faceted nature of trust
and trust-related management. The book provides advanced original
insights on trust for researchers and practitioners working within
Management, Purchasing and B2B Marketing, and offers practical
tools to build lasting and successful business relationships.
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