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Becoming the Supervisor - Achieving Your Company's Mission and Building Your Team (Paperback)
Loot Price: R923
Discovery Miles 9 230
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Becoming the Supervisor - Achieving Your Company's Mission and Building Your Team (Paperback)
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Becoming a Supervisor tells the story of Trevor who works as one of
the production team in a small company that makes toy boats. He is
thrust into the role of supervisor unexpectedly when his general
manager reacts to his constant suggestions of how things could be
better. When the GM becomes ill, Trevor struggles to take up the
slack for several months until a new GM arrives. The core of the
book follows Trevor's growth under the coaching of Julie, his new
GM. As Trevor deals with one challenge after another, Julie guides
him on a journey to learn the core skills needed by all front-line
leaders. The reader takes away four key ideas: (1) Front-line
leadership skills are not too complicated to learn. (2) These
skills are something that they can develop in themselves,
regardless of what their organization does. (3) Tools and skills
are there to help solve real business problems; implementing the
tools is not a strategy. (4) In your role as supervisor (directing
or responsible for others) you have to look after the mission of
the company AND look after your people - doing only one is not an
option. Essentially, this book is intended to give hope to a new
supervisor or team lead. They will finish the book knowing that the
skills they need can be learned and aren't that difficult to
acquire. It is designed to introduce the central skills that any
supervisor has to be able to master at least with a basic working
competency: instructing, leading, and making improvements in their
own area. It introduces some of the more widely used tools that a
new supervisor may need. More importantly, it ties these tools and
skills to solving particular problems. Readers will understand that
the tools are not important for their own sake, but only to the
extent that the tools serve the larger objective of the
organization. This book is designed to give the reader an
entertaining and hopeful story about the very difficult transition
from worker to supervisor, from being one of the crew to directing
the crew. It is an emotionally tough transition, and the idea that
someone could see a model of how it can work out will be helpful to
folks new in a leadership role. Finally, the book provides a
reference to other sources of information that will let the reader
extend their learning about each of the tools or skills referenced
in the contents.
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