Hug Your Customers - Love the Results (Paperback)

Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.

General

Imprint:	Penguin Books
Country of origin:	United Kingdom
Release date:	March 2004
First published:	March 2004
Authors:	Jack Mitchell
Dimensions:	198 x 129 x 19mm (L x W x T)
Format:	Paperback - B-format
Pages:	283
ISBN-13:	978-0-14-101522-4
Categories:	Books > Business & Economics > Business & management > Sales & marketing > Customer services Books > Promotion > 4 Books For R199
LSN:	0-14-101522-5
Barcode:	9780141015224

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