In The third volume of The Digital Hand, James W. Cortada completes
his sweeping survey of the effect of computers on American
industry, turning finally to the public sector, and examining how
computers have fundamentally changed the nature of work in
government and education. This book goes far beyond generalizations
about the Information Age to the specifics of how industries have
functioned, now function, and will function in the years to come.
Cortada combines detailed analysis with narrative history to
provide a broad overview of computings and telecommunications role
in the entire public sector, including federal, state, and local
governments, and in K-12 and higher education. Beginning in 1950,
when commercial applications of digital technology began to appear,
Cortada examines the unique ways different public sector industries
adopted new technologies, showcasing the manner in which their
innovative applications influenced other industries, as well as the
U.S. economy as a whole.
He builds on the surveys presented in the first volume of the
series, which examined sixteen manufacturing, process,
transportation, wholesale and retail industries, and the second
volume, which examined over a dozen financial, telecommunications,
media, and entertainment industries. With this third volume, The
Digital Hand trilogy is complete, and forms the most comprehensive
and rigorously researched history of computing in business since
1950, providing a detailed picture of what the infrastructure of
the Information Age really looks like and how we got there.
Managers, historians, economists, and those working in the public
sector will appreciate Cortada's analysis of digital technology's
manyroles and future possibilities.
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