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Books > Business & Economics > Business & management > Business communication & presentation
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Acting Strategically Using Drama Theory (Hardcover)
Loot Price: R3,571
Discovery Miles 35 710
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Acting Strategically Using Drama Theory (Hardcover)
Expected to ship within 10 - 15 working days
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In today's confrontational and connected world, communication is
the key strategic act. This book uses drama theory-a radical
extension of game theory-to show how best to communicate so as to
manage the emotionally charged confrontations occurring in any
worthwhile relationship. Alongside a toolset that provides a
systematic framework for analysing conflicts, drama theory explains
why people need to listen to, and rely on, their feelings to help
shake themselves out of fixed, unproductive positions and to find
new ways of solving tough problems. This guide provides a
sufficient grounding in the approach to enable you to apply it
immediately for your own benefit and for the benefit of those with
whom you work. A host of inspirational examples are included based
upon actual situations in social and personal relations, business
and organisational relations, defence and political management.
These will give you an entirely fresh way of seeing how power is
exercised in everyday interpersonal exchanges and a greater
critical awareness of such factors as subtext and plotholes in
public narratives. Using this approach you will be able to overcome
the dilemmas of credibility and disbelief to build compelling
messages that underpin your strategic intent. Moving beyond the
vague platitudes of concepts like emotional intelligence, drama
theory will also help you to avoid the pathologies that bedevil the
process of managing conflicts and find ways of achieving authentic
resolutions.
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