This is the first book to describe the history of the innovation of
the bank card, from development to commercialisation. It describes
the strategies employed by innovators in order to achieve
competitive advantage, and the use of technology to manage
implementation. Interviews and questionnaire surveys are conducted
with all the major player in the bank card industry -- Barclays,
Citibank, American Express, Diners Club, Visa International, Mondex
International and Europay. The result is a clear and penetrating
insight into all aspects of the bank card market.
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