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Essential Skills - Customer Service Vocabulary Building Workbook (Paperback)
Loot Price: R363
Discovery Miles 3 630
You Save: R59
(14%)
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Essential Skills - Customer Service Vocabulary Building Workbook (Paperback)
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List price R422
Loot Price R363
Discovery Miles 3 630
You Save R59 (14%)
Expected to ship within 10 - 15 working days
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This workbook is an important teaching tool for those learning
English as a second language and anyone who wants to pursue a
career in customer service. By building your customer service
vocabulary, you'll be able to develop the vocabulary and vocational
skills you need to become successful; improve your reading and oral
communication skills; enhance your thinking and problem solving
skills; boost your spelling and phonics skills. The workbook's
ninety-two exercises help you build work-specific skills and job
related vocabulary. Master your understanding of almost three
hundred words with easy-to-follow exercises such as reading
comprehension, applying the meaning, filling in the blanks, and
more. You'll also find fun activities such as word searches,
crosswords, and analogies. In addition to learning a robust
customer service vocabulary, you'll also apply synonyms and
antonyms that will help you in a customer service environment. Get
your career on the fast track or, if you are a teacher, find an
important resource so your students can learn the skills that
matter most with "Essential Skills: Customer Service Vocabulary
Building Workbook."
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