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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Customer Loyalty - How to Earn It, How to Keep It (Paperback, New and Revised Edition) Loot Price: R491

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Customer Loyalty - How to Earn It, How to Keep It (Paperback, New and Revised Edition)

Jill Griffin; Foreword by Robert T. Herres

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List price ~~R568~~ Loot Price R491 Discovery Miles 4 910 You Save R77 (14%)

Expected to ship within 12 - 17 working days

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You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas Magazine, Executive Briefings, Training, Hospitality Upgrade, Direct, Quality Digest, Marketing Tools, Houseware Executive, Journal of Pharmaceutical Management, Discount Merchandiser, TeleProfessional, NationsBank Business, Modern Jeweler, Furniture Today— now read the new and revised edition of the ground-breaking book that created all the buzz.

General

Imprint:	Jossey-Bass Inc.,U.S.
Country of origin:	United States
Release date:	October 2002
First published:	2002
Authors:	Jill Griffin
Foreword by:	Robert T. Herres
Dimensions:	233 x 187 x 16mm (L x W x T)
Format:	Paperback
Pages:	272
Edition:	New and Revised Edition
ISBN-13:	978-0-7879-6388-0
Categories:	Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN:	0-7879-6388-7
Barcode:	9780787963880