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Planning and Evaluating Library Networked Services and Resources (Paperback, New)
Loot Price: R1,466
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Planning and Evaluating Library Networked Services and Resources (Paperback, New)
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This book describes techniques for evaluating services provided
through library networks, including collection development, group
purchases, and reference services. Providing guides for developing
evaluation instruments, testing them and applying them, it is
comprehensive in its treatment of evaluating network services.
Featuring contributions from some of the leaders in the area of
e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff
Shim, ARL e-metrics; and Chuck McClure) this book is an integrated,
updated knowledge base of events in this area since 1998. It also
provides a great deal of experiential knowledge concerning what
libraries should do, plan for, and use in e-metrics.
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