0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook (Paperback) Loot Price: R549
Discovery Miles 5 490
BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook (Paperback):...

BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook (Paperback)

Jonathan Pryce, Elaine Jackson, Bethan Bithell, Kath Grenyer

Series: BTEC L2 Technicals Business

 (1 rating, sign in to rate)
Loot Price R549 Discovery Miles 5 490

Bookmark and Share

Expected to ship within 12 - 17 working days

Packed with practical activities and planning support to help you deliver these exciting new qualifications. * A complete unit-by-unit course companion for learners.* Helps prepare learners for specific job roles.* Includes 'Hands on' and 'Ready for Work?' features to develop practical skills.* Assessment practice activities and dedicated 'Getting Ready for Assessment' sections support preparation for assignments, tasks and external tests.

General

Imprint: Pearson Education Limited
Country of origin: United Kingdom
Series: BTEC L2 Technicals Business
Release date: October 2017
First published: 2017
Authors: Jonathan Pryce • Elaine Jackson • Bethan Bithell • Kath Grenyer
Dimensions: 294 x 210 x 10mm (L x W x T)
Format: Paperback • Digital product license key
ISBN-13: 978-1-292-19740-1
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 1-292-19740-4
Barcode: 9781292197401

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Superstar Customer Service - 200…
Basil O'Hagan Paperback R123 Discovery Miles 1 230
Deliver What You Promise - The…
Bali Padda Paperback R320 Discovery Miles 3 200
Customer service
R. Machado Paperback  (2)
R566 Discovery Miles 5 660
Customer Services
M C Cant Paperback R320 R282 Discovery Miles 2 820
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R704 Discovery Miles 7 040
Difficult Customers
Grainne Ridge Paperback R247 Discovery Miles 2 470
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R4,475 Discovery Miles 44 750
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R883 Discovery Miles 8 830
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R260 Discovery Miles 2 600
Enhancing Customer Engagement Through…
Amandeep Singh, Amit Mittal, … Hardcover R6,510 Discovery Miles 65 100
Handbook of Research on Customer…
Linda D. Hollebeek, David E. Sprott Paperback R1,521 Discovery Miles 15 210
Apprenticeship Customer Service…
Lambert Stewart, Elizabeth Blaikie, … Paperback R988 Discovery Miles 9 880

See more

Partners