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Realising Participation - Elderly People as Active Users of Health and Social Care (Paperback)
Loot Price: R755
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Realising Participation - Elderly People as Active Users of Health and Social Care (Paperback)
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This title was first published in 2001: During the last twenty
years government rhetoric in the UK has increasingly advocated that
statutory health and social care services should regard and treat
recipients as 'consumers' in the same way as companies and
organizations in the private sector. This involves a considerable
cultural change on the part of both service providers and their
clients, and this timely study explores the extent to which such a
cultural change is actually taking place in British society. The
utilization of welfare services by a sample of people aged 70 and
above on discharge from inpatient care and in a short period
afterwards is examined as a critical testbed for key components of
consumerism, including participation, representation, access,
choice, information and redress. The book explores not only the
extent to which opportunities are being provided for users to play
an active role in their care, but also their degree of willingness
to assume such a role.
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