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Office Lean - Understanding and Implementing Flow in a Professional and Administrative Environment (Paperback)
Loot Price: R1,024
Discovery Miles 10 240
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Office Lean - Understanding and Implementing Flow in a Professional and Administrative Environment (Paperback)
Expected to ship within 12 - 17 working days
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Struggling to apply Lean effectively in your office environment?
Office Lean is a book for anyone who wants to apply Lean better in
contexts where the work is both intangible and complex. it explains
in simple terms, what Lean is -- and what Lean isn't -- enabling
office professionals to understand how it can be successfully
applied to their complex office-based work environments. Contrary
to popular opinion, Lean is not only for mass manufacturing or
healthcare. It applies just as much to the digital world of
"knowledge work" industries such as banking and financial services,
software development, and government. But the fundamental concepts,
straight from the factory floor, need a fair amount of translation
to be effectively applied in cube farms. Overturning the common
perception that Lean is about imposing rigid rules, or simply
eliminating waste in the name of "efficiency", Eakin presents Lean
as a dynamic, flexible, people-centric philosophy that delivers
outstanding business results by improving employee engagement and
customer experience. Office Lean helps Lean practitioners
(leaders/managers and coaches/consultants) working in professional
office environments access the amazing, transformative results Lean
can bring to their specific domains. It combines clear explanations
of the core concepts of the Lean philosophy with relevant,
practical examples from the fields of accounting, finance,
insurance, IT and government.
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