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Measuring Productivity in Education and Not-for-Profits - With Tools and Examples in R (Hardcover, 1st ed. 2021)
Loot Price: R2,172
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Measuring Productivity in Education and Not-for-Profits - With Tools and Examples in R (Hardcover, 1st ed. 2021)
Series: Management for Professionals
Expected to ship within 12 - 17 working days
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This book takes the reader through real-world examples for how to
characterize and measure the productivity and performance of NFPs
and education institutions-that is, organisations that produce
value for society, which cannot be measured accurately in financial
KPIs. It focuses on how best to frame non-profit performance and
productivity, and provides a suite of tools for measurement and
benchmarking. It further challenges the reader to consider
alternative and appropriate uses of quantitative measures, which
are fit-for-purpose in individual contexts. It is true that the
risk of misusing quantitative measures is ever-present. But does
that risk outweigh the benefits of forming a more precise and
shared understanding of what could generate better outcomes? There
will always be concerns about policy and performance management.
Goodheart's Law states that once a measure becomes a target, it is
no longer a good measure. This book helps to strike a meaningful
balance between what can be measured, what cannot, and how best to
use quantitative information in sectors that are often averse to
being held up to the light and put on a scale by outsiders.
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