Selling by Phone: How to Reach and Sell to Customers in the Nineties (Paperback)

Most salespeople spend half their working lives on the phone. This comprehensive guide helps them maximize that time for two key results - dramatically higher sales and stronger customer relationships - regardless of the product or service being sold. Linda Richardson, a pioneer in consultative selling, demonstrates how to use the phone to establish rapport; determine customer needs; get appointments; close sales; and much more. It includes worksheets to help readers test their skills and hone their teleselling techniques for all types of clients and sales situations.

General

Imprint:	McGraw-Hill Professional
Country of origin:	United States
Release date:	1995
First published:	1995
Authors:	Linda Richardson
Dimensions:	226 x 150 x 19mm (L x W x T)
Format:	Paperback
Pages:	288
ISBN-13:	978-0-07-052376-0
Categories:	Books > Business & Economics > Business & management > Sales & marketing > General
LSN:	0-07-052376-2
Barcode:	9780070523760

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!