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Strategic Planning Systems in Hospitality and Tourism (Hardcover)
Loot Price: R2,361
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Strategic Planning Systems in Hospitality and Tourism (Hardcover)
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Managers practice in a constantly changing environment, creating
the need for effective strategic planning. However, to date the
importance of strategic planning to hospitality and tourism has not
been the subject of detailed empirical academic research. This book
fills that gap. It contains the latest research which integrates
theory with practice, including two new diagnostic tools developed
by the authors, the Strategic Planning Index (SPI) and Marketing
Planning Index (MPI). The tourism and hospitality industry is
examined from a strategic perspective, including case illustrations
and detailed studies of two major hotel groups, along with the
relevance of the strategic planning process. The book goes on to
describe strategic planning systems, at both the corporate and
business unit level. International examples are used to demonstrate
how these concepts and techniques can be incorporated into the
design and implementation of effective strategic planning systems,
in order to improve performance in hospitality and tourism
organisations. This book is essential reading for senior
undergraduate and postgraduate students, researchers, practitioners
and consultants in management and business studies, hospitality and
tourism.
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