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Books > Sport & Leisure > Travel & holiday > Travel & holiday guides > Hotel & holiday accommodation guides
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Supervision and Leadership in Tourism and Hospitality (Paperback, New edition)
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Supervision and Leadership in Tourism and Hospitality (Paperback, New edition)
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A guide to all aspects of leadership, for any student who wants to
become a supervisor or manager in the tourism and hospitality
industry. The main focus is on managing workplace operations.
Emphasis is also placed on the management of staff, including job
design, selection and training, and monitoring workplace
performance. The book also deals with policies and procedures in
detail, including occupational health and safety.
General
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