Concerns computer-based information systems that can affect the
decision making behavior of their users. It tells the reader how to
describe these systems and how to differentiate one from the other.
Its main features are: a broad definition of Decision Support
Systems (DSS), a process view of decision making, which leads to
viewing DSS as interventions into the processes through which
decisions are made, and a descriptive rather than a prescriptive
approach.
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