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Dienstleistungsqualitat - Konzepte -- Methoden -- Erfahrungen (German, Paperback, 3rd Softcover Reprint of the Original 3rd 2000 ed.) Loot Price: R1,867
Discovery Miles 18 670
Repayment Terms: R175 pm x 12*
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Dienstleistungsqualitat - Konzepte -- Methoden -- Erfahrungen (German, Paperback, 3rd Softcover Reprint of the Original 3rd...

Dienstleistungsqualitat - Konzepte -- Methoden -- Erfahrungen (German, Paperback, 3rd Softcover Reprint of the Original 3rd 2000 ed.)

Manfred Bruhn, Bernd Stauss

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Loot Price R1,867 Discovery Miles 18 670 | Repayment Terms: R175 pm x 12*

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Die Sicherung und standige Verbesserung von Dienstleistungsqualitat gehort zu den Grundvoraussetzungen fur Uberlebensfahigkeit und Erfolg auf Markten.
Die dritte Auflage tragt der zunehmenden praktischen Erfahrung mit Fragen der Messung und des Managements von Dienstleistungsqualitat sowie der Ausweitung des Anwendungsfeldes ebenso Rechnung wie der Tatsache, dass diese Aspekte ein zunehmendes wissenschaftliches Interesse gefunden haben.
"

General

Imprint: Gabler Verlag
Country of origin: United Kingdom
Release date: May 2012
First published: May 2012
Editors: Manfred Bruhn • Bernd Stauss
Dimensions: 244 x 170 x 31mm (L x W x T)
Format: Paperback - Trade
Pages: 607
Edition: 3rd Softcover Reprint of the Original 3rd 2000 ed.
ISBN-13: 978-3-322-91159-9
Languages: German
Subtitles: German
Categories: Books > Business & Economics > Finance & accounting > Accounting > Management accounting
Books > Business & Economics > Business & management > Sales & marketing > General
Books > Business & Economics > Industry & industrial studies > Service industries > General
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LSN: 3-322-91159-4
Barcode: 9783322911599

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