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Measuring E-government Efficiency - The Opinions of Public Administrators and Other Stakeholders (Hardcover, 2014 ed.)
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Measuring E-government Efficiency - The Opinions of Public Administrators and Other Stakeholders (Hardcover, 2014 ed.)
Series: Public Administration and Information Technology, 5
Expected to ship within 12 - 17 working days
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E-government has the potential to improve public services,
information transparency, and the engagement of civic participation
of the public sector management. This book analyzes the achievement
of expectations created by public managers, policy-makers, and
stakeholders with regard to the implementation of e-government
policies and applications. It also tries to determine whether
e-government applications have been introduced as a fad or
according to real demands from citizenry and if efforts within
e-government have been effective. This book investigates how public
managers and policy-makers imagine e-government policies and the
impact of those policies on their management and decision-making
process through the engagement of citizenry. It is also discusses
whether e-government policies are merely procedural improvements
that strictly introduce new ways of delivering public services or
disclosing public sector information. The book's analysis of the
overall expectations on e-government applications makes it of
interest to scholars in public administration as well as to
policy-makers and stakeholders.
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