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New Ways of Doing Business (Paperback)
Loot Price: R1,276
Discovery Miles 12 760
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New Ways of Doing Business (Paperback)
Series: IBM Center for the Business of Government
Expected to ship within 12 - 17 working days
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In their introduction, the editors of New Ways of Doing Business
assert that in retrospect, it will be apparent that today's
government, that of the early years of the 21st century, "was
undergoing its most significant transformation since the decade of
the 1930's when direct government-delivered services grew
significantly as part of the New Deal." This newest volume in the
IBM Endowment for the Business of Government series is an
invaluable guide to navigating the sometimes controversial changes
taking place in the internal operations of government, the delivery
of services to citizens, and the delivery of environmental
programs. Possibly the most monumental change taking place in our
modern government is the lessening allegiance to the old model of
in-house, in-departmental performance of tasks. The new model asks
"how and by whom can the tasks of government best be performed?"
The answer sometimes lies with another inter-governmental
department, leading to an in-house atmosphere of healthy
competition and entrepreneurship, and sometimes with outside
contractors. New Ways of Doing Business provides descriptions and
guidelines for successfully navigating management under the new
model. There are also dramatic new ways in which services to the
public can now be delivered: via the Internet, via contracts with
private organizations, and via faith-based initiatives and business
improvement districts. Experts provide valuable checklists and
guidelines and case studies exploring the merits and disadvantages
of these new service delivery routes. Finally, New Ways of Doing
Business explores what the editors call one of the most highly
experimental policy arenas in government, that of the delivery of
environmental programs. The authors of these articles explain via
case study analysis many of the innovative programs currently in
existence, and postulate that the traditional "command-and-control"
stance of government to businesses will be superceded by a
flexibility that will allow for incre
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