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Books > Business & Economics > Finance & accounting
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Demystifying Communications Risk - A Guide to Revenue Risk Management in the Communications Sector (Paperback)
Loot Price: R1,566
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Demystifying Communications Risk - A Guide to Revenue Risk Management in the Communications Sector (Paperback)
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The rapid pace and increasing convergence of internet, phone and
other communications technologies has created extraordinary
opportunities for business but the complexity of these new service
mixes creates parallel opportunities for fraud and revenue leakage.
Companies seeking to use communications technology as a delivery or
payment platform for digital services are particularly at risk.
They need to understand both their strategic and operational risks
as well as those affecting their stakeholders - partners and
customers. Effective risk management is as much about awareness,
culture, training and organization as it is about technology. Mark
Johnson's practical guide, Demystifying Communications Risk,
highlights cases from a wide range of geographies and cultures and
is designed to raise awareness of the multi-faceted and often
complex forms that operational revenue risks take in the
communications sector. It provides managers with an understanding
of the nature and implications of the risks they face and the
human, organizational and technological approaches that can help
avoid or mitigate them.
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