Demystifying Communications Risk - A Guide to Revenue Risk Management in the Communications Sector (Paperback)

The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Release date:	November 2016
First published:	2012
Authors:	Mark Johnson
Dimensions:	246 x 174mm (L x W)
Format:	Paperback
Pages:	270
ISBN-13:	978-1-138-27893-6
Categories:	Books > Business & Economics > Economics > General Books > Business & Economics > Finance & accounting > General Books > Business & Economics > Business & management > Business strategy Books > Business & Economics > Business & management > E-commerce Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management Promotions
LSN:	1-138-27893-9
Barcode:	9781138278936

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