Often lost in the study of people management is the crucial
skill of relationships management. It is not simply the study of
how to help people get along, nor is it the same as managing
compensation, for example, but it is infinitely more volatile,
complex, and difficult to do. Snider sees it as the key to success
in new and growing organizations of almost any kind (he refers to
these relationships as partnerships) and in his challenging new
book proves that in any high-growth company, people really are
partners. He explores the dynamics of such groups, their social and
psychological aspects, and shows how to use the concepts that
emerge from these understandings to manage a real world enterprise.
What happens if it fails? Snider, a clinical psychologist with
experience in couples therapy, shows that the dissolution of a
business can be likened to the breakup of a marriage and managed
the same way. This book is engrossing, essential reading for
entrepreneur executives in all types of companies--new, growing,
even mature ones--but also for venture capitalists and others on
the way up, with financial or personal career stakes in them.
Snider defines the types of partnerships found in almost all
kinds of businesses, and identifies the variables that are crucial
to managing them successfully. He examines concepts familiar to
social psychologists, then relates them to the specifics of
business culture and probes their influences upon it. He discusses
hands-on topics like team management, the use of power, the place
of values and beliefs, the very real cost/benefit implications of
any human relationship in a work setting, and the critical role
played by interpersonal communications. Of special interest to
entrepreneur-executives is his discussion of the dynamics of
managing transitions, as organizations move from one stage of
development to the next, and also the use of delegation. Dr. Snider
then tackles the all-important problem of how to keep a business
healthy, and how to notice and identify early signs of trouble. But
if everything fails and a break-up becomes inevitable, it may
actually prove the best thing. Far from being a
confidence-shattering crisis, Dr. Snider shows how it can be a
learning experience, and how it can benefit everyone the next time
around.
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