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Books > Business & Economics > Business & management > Ownership & organization of enterprises
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Knowledge Work and Knowledge-Intensive Firms (Hardcover)
Loot Price: R6,097
Discovery Miles 60 970
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Knowledge Work and Knowledge-Intensive Firms (Hardcover)
Expected to ship within 12 - 17 working days
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The book addresses the concept of knowledge in a work and
organizational context, professional or knowledge work, and
knowledge-intensive firms. It provides a critical, moderate social
constructivist understanding of these themes and the current
interest in knowledge management, organization and the "knowledge
economy". Professional service as well as science and high-tech
work and firms are treated, reporting case studies of IT and
management consultancy firms, advertising agencies and life science
based companies. The concepts of knowledge and knowledge management
are discussed and dominant functionalist thinking debunked. The
ambiguity of knowledge in the input, process and output of
professional work is emphasized. It is suggested that we should be
careful in assuming too much about the nature, role and effects of
"knowledge" in business life and instead take the constructed
nature of knowledge seriously and scrutinize knowledge claims.
Knowledge talk and claims may frequently be key elements in
marketing and identity work as much as they inform us about key
activities of professionals and knowledge-intensive firms. The book
covers a fairly broad set of management, organization and working
life aspects are addressed, including HRM themes and different
forms of control including client control and regulation of
identity. From a perspective emphasizing the ambiguity of social
and business life, rhetoric, symbolism, image, politics of
knowledge claims, identity and identity work are viewed as crucial
for the understanding and management of professional/knowledge work
and organizations. The book is provocative and challenges key
assumptions in dominant knowledge and organization thinking,
suggesting a novel theoretical approach. The book is intended for
third year level undergraduates upwards, and aims to say things
also of relevance for scholars. It mixes textbook and research
ambitions. As a (moderately) constructivist text with a relatively
broad focus, the book may have some potential as a text
complementing more conventional textbooks also in general
organization and management courses.
General
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