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Books > Business & Economics > Business & management > Sales & marketing > Public relations
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Narratives of Crisis - Telling Stories of Ruin and Renewal (Paperback)
Loot Price: R832
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Narratives of Crisis - Telling Stories of Ruin and Renewal (Paperback)
Series: High Reliability and Crisis Management
Expected to ship within 10 - 15 working days
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Donate to Against Period Poverty
Total price: R852
Discovery Miles: 8 520
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How did you first hear about 9/11? What images come to mind when
you think of Hurricane Katrina? How did your community react to the
Sandy Hook Elementary School shooting? You likely have your own
stories about these tragic events. Yet, as a society, we rarely
stop to appreciate the narratives that follow a crisis and their
tremendous impact. This book examines the fundamental role that
narratives play in catastrophic events. A crisis creates a
communication vacuum, which is then populated by the stories of
those who were directly affected, as well as crisis managers,
journalists, and onlookers. These stories become fundamental to how
we understand a disaster, determine what should be done about it,
and carry forward our lessons learned. Matthew W. Seeger and
Timothy L. Sellnow outline a typology of crisis narratives:
accounts of blame, stories of renewal, victim narratives, heroic
tales, and memorials. Using cases to illustrate each type, they
show how competing accounts battle for dominance in the public
sphere, advancing specific organizational, social, and political
changes. Narratives of Crisis improves our understanding of how
consensus forms in the aftermath of a disaster, providing a new
lens for comprehending events in our past and shaping what comes
from those in our future.
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