This book contains the refereed proceedings of the Third
International Conference on Exploring Services Science (IESS)which
was held in Geneva, Switzerland, in February 2012.
At the conference, researchers from all over the world presented
innovative ideas, research, and applications in the design,
management, and evaluation of services. This year, the main theme
was the interdisciplinary aspect of services. The 22 full papers
accepted for IESS were selected from 46 submissions and presented
ideas and results related to innovation, services discovery,
services engineering, and services management as well as the
application of services in information technology, business,
e-learning and public administration."
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