This book seeks to promote the structured, standardized and
accurate use of software measurement at all levels of modern
software development companies. To do so, it focuses on seven main
aspects: sound scientific foundations, cost-efficiency,
standardization, value-maximization, flexibility, combining
organizational and technical aspects, and seamless technology
integration. Further, it supports companies in their journey from
manual reporting to automated decision support by combining
academic research and industrial practice. When scientists and
engineers measure something, they tend to focus on two different
things. Scientists focus on the ability of the measurement to
quantify whatever is being measured; engineers, however, focus on
finding the right qualities of measurement given the designed
system (e.g. correctness), the system's quality of use (e.g. ease
of use), and the efficiency of the measurement process. In this
book, the authors argue that both focuses are necessary, and that
the two are complementary. Thus, the book is organized as a gradual
progression from theories of measurement (yes, you need theories to
be successful!) to practical, organizational aspects of maintaining
measurement systems (yes, you need the practical side to understand
how to be successful). The authors of this book come from academia
and industry, where they worked together for the past twelve years.
They have worked with both small and large software development
organizations, as researchers and as measurement engineers,
measurement program leaders and even teachers. They wrote this book
to help readers define, implement, deploy and maintain company-wide
measurement programs, which consist of a set of measures,
indicators and roles that are built around the concept of
measurement systems. Based on their experiences introducing over
40,000 measurement systems at over a dozen companies, they share
essential tips and tricks on how to do it right and how to avoid
common pitfalls.
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