Innovation in technology and services was once the result of
specialist knowledge developed within a single corporation; now, a
single focus on the development of new products and services is no
longer enough. In Interactive Business Communities, Mitsuru Kodama
shows how a new business approach can enable managers to access,
share and integrate diverse knowledge both inside and outside the
corporation using Boundary Networks to operate across more formal
organizational and knowledge boundaries at all levels. Drawing on
his studies of large corporations in America and the Far East,
Mitsuru, shows how different companies have already started to take
this path. He explains the kind of networks and strategic
partnerships that have emerged and gives practical guidelines on
how to begin forming in-house business communities and extending
this to interactive business communities with customers and other
organizations. This book is a valuable resource for business
educators and researchers, and senior executives responsible for
strategy, particularly in high-tech industries, will find insights
and ideas to tackle 21st century market and business
discontinuities.
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