Service Science Research, Strategy and Innovation - Dynamic Knowledge Management Methods (Hardcover, New)

The provision of services in both public and private sectors has increased dramatically over the last decade and a half. Many economies have shifted to a predominantly services model, leaving manufacturing and agriculture in their shadow. Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce. As this reference includes real world examples of selected cases, it will give readers the tools to utilize the knowledge and techniques needed to succeed in their careers. The perspectives gained from this volume will engage innovations of service and increased value wherever people interact with each other with resources and technology.

General

Imprint:	Idea Group,U.S.
Country of origin:	United States
Release date:	2012
First published:	February 2012
Editors:	N Delener
Dimensions:	289 x 224 x 43mm (L x W x T)
Format:	Hardcover
Pages:	731
Edition:	New
ISBN-13:	978-1-4666-0077-5
Categories:	Books > Business & Economics > Industry & industrial studies > Service industries > General Promotions
LSN:	1-4666-0077-2
Barcode:	9781466600775

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