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Capital Failure - Rebuilding Trust in Financial Services (Hardcover)
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Capital Failure - Rebuilding Trust in Financial Services (Hardcover)
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Adam Smith's 'invisible hand' relied on the self-interest of
individuals to produce good outcomes. Economists' belief in
efficient markets took this idea further by assuming that all
individuals are selfish. This belief underpinned financial
deregulation, and the theories on incentives and performance which
supported it. However, although Adam Smith argued that although
individuals may be self-interested, he argued that they also have
other-regarding motivations, including a desire for the approbation
of others. This book argues that the trust-intensive nature of
financial services makes it essential to cultivate such
other-regarding motivations, and it provides proposals on how this
might be done. Trustworthiness in the financial services industry
was eroded by deregulation and by the changes to industry structure
which followed. Incentive structures encouraged managers to
disguise risky products as yielding high returns, and regulation
failed to curb this risk-taking, rent-seeking behaviour. The book
makes a number of proposals for reforms of governance, and of legal
and regulatory arrangements, to address these issues. The proposals
seek to harness values and norms that would reinforce
'other-regarding' behaviour, so that the firms and individuals in
the financial services act in a more trustworthy manner. Four
requirements are identified which together might secure more
strongly trustworthy behaviour: the definition of obligations, the
identification of responsibilities, the creation of mechanisms
which encourage trustworthiness, and the holding to account of
those involved in an appropriate manner. Financial reforms at
present lack sufficient focus on these requirements, and the book
proposes a range of further actions for specific parts of the
financial industry.
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