Powerful self-awareness activities and real-life case studies make
this new information fascinating, practical, and easy to apply to
the workplace.
Seeing the world through the eyes of a person from another group is
a potent process for shifting perspective and gaining multicultural
people skills.
" . . . an informative, comprehensive, and practical book. It is
easy to read and is a must for everyone who is seriously interested
in learning about and working more effectively with diverse people.
I highly recommend it."
James P. Grey, Centre for Organization Effectiveness, Inc.
Norma Carr-Ruffino is Professor of Management at San Francisco
State University. Author of the bestselling book, The Promotable
Woman, and a well-known lecturer, she has made presentations
throughout the U.S., Europe, and Asia. She has facilitated seminars
and courses in managing cultural and gender diversity since the
1970s. As an entrepreneur, she helped to found and expand a chain
of food stores. Her research has focused on helping organizations
successfully compete in local and global markets by utilizing the
talents of a diverse range of people.
Shows how to move beyond stereotypes in order
to forge powerful relationships with all types of people
Highlights people skills that bridge differences and
build successful alliances with people from diverse backgrounds
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