COVID-19 forced a dramatic change to customer behavior that
resulted in an economic crisis not witnessed by anyone alive.
Businesses can no longer operate as before because their customers
are no longer operating as before. This book provides
customer-centric based guidance for how businesses should adapt to
this new reality, deriving insights from academic research, case
studies, interviews, and best practice examples from around the
world. As validated by hundreds of top-level executives, its
readers will gain a better understanding of why customer behavior
has changed so they can use the book's solutions to navigate
through and succeed in the post COVID-19 future.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
Welcome to Loot.co.za!
Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
