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Andy & Me and the Hospital - Further Adventures on the Lean Journey (Paperback)
Loot Price: R923
Discovery Miles 9 230
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Andy & Me and the Hospital - Further Adventures on the Lean Journey (Paperback)
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Based on the author's years of experience working with Toyota's
master teachers and with companies in the midst of great change,
this book follows the story established in the Shingo Prize-winning
book, Andy & Me: Crisis & Transformation on the Lean
Journey. In a cool and readable style, Andy & Me and the
Hospital: Further Adventures on the Lean Journey follows Tom
Pappas's relationship with Andy Saito, a reclusive retired Toyota
guru. Tom and Andy are pulled into a major New York City hospital
in crisis. Can they translate and apply Toyota's powerful methods
and thinking to save the hospital from disaster? Using a compelling
novel format, the book demonstrates how to apply Lean thinking in a
healthcare setting. It illustrates the situations, characters, and
plant politics you will most likely face as you progress through
your Lean healthcare journey. As the story unfolds, you will
discover the way of thinking and behavioral changes required to
implement proven Toyota Production System (TPS) methods, tools, and
thinking in healthcare. You will learn: What a Lean transformation
in a hospital should look like The overall approach you need to
take The leadership and behavioral changes required How to improve
processes and better develop and engage people How to build and
sustain a Lean management system How to translate and apply
Deming's "profound system of knowledge" This book provides clear
and simple guidance on what it takes to successfully implement
Toyota methods in healthcare settings. It shares helpful insights
on how the different elements need to fit together to deliver
measurable process improvement results. Just like its bestselling
predecessors, this book includes study questions after each chapter
to support learning and to facilitate discussion in workshops or
classroom settings.
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