The nonprofit sector has never been under greater pressure to
prove itself. With missions expanding and funding never more
competitive, the sector suffers from a general impression that it
is less efficient and more wasteful than its government and private
competitors. Its funders, be they governments, charitable
foundations, or individual givers, have never seemed so insistent
about economy and results, while its clients, be they communities
or individuals, have never been more demanding about efficiency and
responsiveness. How the nonprofit sector does its work is becoming
almost as important to funders and clients as what the sector
actually delivers by way of goods and services.The problem is that
there is virtually no agreement on just how nonprofits can improve.
Unlike the federal government, the nonprofit sector is still at the
beginning of its reform journey and its networks of consultants,
management associations, and scholars are only beginning to develop
the research base to know what reforms might work under what
conditions. In Making Nonprofits Work, Paul C. Light charts the
current trends of management reform in the nonprofit sector and
assesses the climate for reform at the local and national levels.
Light examines the four popular philosophies, or "tides," being
advocated -- scientific management, liberation management, war on
waste, and watchful eye --offering examples and caveats from a
portfolio of recent experience. Drawing on confidential interviews
with leaders in nonprofit management reform, a detailed search of
Internet sources, and a survey of state associations of nonprofit
organizations, Light's findings suggest that the nonprofit sector
has a remarkable opportunity to prevent the excesses and fadism
that have dominated reform efforts in government and the private
sector. He cautions leaders in the nonprofit sector to recognize
the limits of various reform models, to set priorities carefully,
and to limit investments of reform energy to a handful of
priorities. Finally, he urges reformers to boost the sector's
ability to implement new systems and reforms by focusing more
closely on capacity building.
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