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Produktivitat Von Dienstleistungen - Mitwirkung Und Einfluss Des Kunden (German, Paperback, 2006 ed.) Loot Price: R2,054
Discovery Miles 20 540
Repayment Terms: R192 pm x 12*
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Produktivitat Von Dienstleistungen - Mitwirkung Und Einfluss Des Kunden (German, Paperback, 2006 ed.): Prof Dr Sabine Fliess

Produktivitat Von Dienstleistungen - Mitwirkung Und Einfluss Des Kunden (German, Paperback, 2006 ed.)

Prof Dr Sabine Fliess; Britta Lasshof

Series: Fokus Dienstleistungsmarketing

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Loot Price R2,054 Discovery Miles 20 540 | Repayment Terms: R192 pm x 12*

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Britta Lasshof zeigt, dass der Kunde in Folge der notwendigen Integration erheblichen Einfluss auf die Produktivitat ausubt, und belegt dies durch eine Fallstudie. Mit dem Ziel der Produktivitatssteigerung unter Ausnutzung der Kundenmitwirkung wird erstmalig ein mathematischer Ansatz entwickelt, der die Co-Produktion zwischen Anbieter und Nachfrager optimiert.
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General

Imprint: Deutscher Universitats Verlag
Country of origin: Germany
Series: Fokus Dienstleistungsmarketing
Release date: April 2006
First published: April 2006
Foreword by: Prof Dr Sabine Fliess
Authors: Britta Lasshof
Dimensions: 210 x 148 x 17mm (L x W x T)
Format: Paperback - Trade
Pages: 267
Edition: 2006 ed.
ISBN-13: 978-3-8350-0255-5
Languages: German
Subtitles: German
Categories: Books > Business & Economics > Business & management > Sales & marketing > General
LSN: 3-8350-0255-4
Barcode: 9783835002555

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