Leadership is hard. How can you balance compassion for your people
with effectiveness in getting the job done? A global pandemic,
economic volatility, natural disasters, civil and political unrest.
From New York to Barcelona to Hong Kong, it can feel as if the
world as we know it is coming apart. Through it all, our human
spirit is being tested. Now more than ever, it's imperative for
leaders to demonstrate compassion. But in hard times like these,
leaders need to make hard decisions-deliver negative feedback, make
difficult choices that disappoint people, and in some cases lay
people off. How do you do the hard things that come with the
responsibility of leadership while remaining a good human being and
bringing out the best in others? Most people think we have to make
a binary choice between being a good human being and being a tough,
effective leader. But this is a false dichotomy. Being human and
doing what needs to be done are not mutually exclusive. In truth,
doing hard things and making difficult decisions is often the most
compassionate thing to do. As founder and CEO of Potential Project,
Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show
in this powerful, practical book, you must always balance caring
for your people with leadership wisdom and effectiveness. Using
data from thousands of leaders, employees, and companies in nearly
a hundred countries, the authors find that when leaders bring the
right balance of compassion and wisdom to the job, they foster much
higher levels of employee engagement, performance, loyalty, and
well-being in their people. With rich examples from Netflix, IKEA,
Unilever, and many other global companies, as well as practical
tools and advice for leaders and managers at any level,
Compassionate Leadership is your indispensable guide to doing the
hard work of leadership in a human way.
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