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Bending the Law of Unintended Consequences - A Test-Drive Method for Critical Decision-Making in Organizations (Hardcover, 1st ed. 2020)
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Bending the Law of Unintended Consequences - A Test-Drive Method for Critical Decision-Making in Organizations (Hardcover, 1st ed. 2020)
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This title provides managers, executives and other professionals
with an innovative method for critical decision-making. The book
explains the reasons for decision failures using the Law of
Unintended Consequences. This account draws on the work of
sociologist Robert K. Merton, psychologists Amos Tversky and Daniel
Kahneman, and economist Herbert Simon to identify two primary
causes : cognitive biases and bounded rationality. It introduces an
innovative method for "test driving" decisions that addresses both
causes by combining scenario planning and "what-if" simulations.
This method enables professionals to learn safely from virtual
mistakes rather than real ones. It also provides four sample test
drives of realistic critical decisions as well as two instructional
videos to illustrate this new method. This book provides leaders
and their support teams with important new tools for analyzing and
refining complex decisions that are critical to organizational
well-being and survival.
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