Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Managing Customer Trust, Satisfaction, and Loyalty through Information Communication Technologies (Hardcover, New) Loot Price: R4,732
Discovery Miles 47 320
Repayment Terms: R443 pm x 12*
Add to cart
Managing Customer Trust, Satisfaction, and Loyalty through Information Communication Technologies (Hardcover, New): Riyad Eid

Managing Customer Trust, Satisfaction, and Loyalty through Information Communication Technologies (Hardcover, New)

Riyad Eid

 (sign in to rate)
Loot Price R4,732 Discovery Miles 47 320 | Repayment Terms: R443 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

Due to the growth of internet and mobile applications, relationship marketing continues to evolve as technology offers more collaborative and social communication opportunities. Managing Customer Trust, Satisfaction, and Loyalty through Information Communication highlights technology's involvement with business processes in different sectors and industries while identifying marketing activities that are affected by its usage. This reference is a vital source for organisational managers, executives, and professionals, as well as academics and students interested in this constantly changing field.

General

Imprint: Idea Group,U.S.
Country of origin: United States
Release date: February 2013
First published: December 2012
Editors: Riyad Eid
Dimensions: 280 x 216 x 23mm (L x W x T)
Format: Hardcover
Pages: 427
Edition: New
ISBN-13: 978-1-4666-3631-6
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
Promotions
LSN: 1-4666-3631-9
Barcode: 9781466636316

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback): Basil O'Hagan
Superstar Customer Service - 200…
Basil O'Hagan Paperback R135 Discovery Miles 1 350
Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback): Bali Padda
Deliver What You Promise - The…
Bali Padda Paperback R425 R385 Discovery Miles 3 850
Customer service (Paperback, 2nd ed): R. Machado
Customer service
R. Machado Paperback  (2)
 R590 Discovery Miles 5 900
Customer Services (Paperback, 3rd Edition): M C Cant
Customer Services
M C Cant Paperback R327 Discovery Miles 3 270
Eukaryotic Transcription Factors (Hardcover, 5th edition): David S. Latchman
Eukaryotic Transcription Factors
David S. Latchman Hardcover R1,869 Discovery Miles 18 690
Clientelligence - How Superior Client Relationships Fuel Growth and Profits (Hardcover): Michael B. Rynowecer
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R728 Discovery Miles 7 280
Difficult Customers (Paperback): Grainne Ridge
Difficult Customers
Grainne Ridge Paperback R271 Discovery Miles 2 710
Outside-in Service Design - A Practical Guide (Paperback): Amir Azizpour
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R909 Discovery Miles 9 090
The Telesales Handbook - A Practical Guide to Setting Up and Running Your Own Telesales Operation (Paperback): Stuart Pearce
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R285 Discovery Miles 2 850
Handbook of Research on Customer Loyalty (Hardcover): Debbie I. Keeling, Ko De Ruyter, David Cox
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R4,667 Discovery Miles 46 670
Enhancing Customer Engagement Through Location-Based Marketing (Hardcover): Amandeep Singh, Amit Mittal, Murat Unanoglu
Enhancing Customer Engagement Through…
Amandeep Singh, Amit Mittal, … Hardcover R6,166 Discovery Miles 61 660
Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback): Lambert Stewart, Elizabeth Blaikie, Sue...
Apprenticeship Customer Service…
Lambert Stewart, Elizabeth Blaikie, … Paperback R1,061 Discovery Miles 10 610

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners