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Successful Customer Relationship Management Programs and Technologies - Issues and Trends (Hardcover, New) Loot Price: R5,349
Discovery Miles 53 490
Repayment Terms: R501 pm x 12*
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Successful Customer Relationship Management Programs and Technologies - Issues and Trends (Hardcover, New): Riyad Eid

Successful Customer Relationship Management Programs and Technologies - Issues and Trends (Hardcover, New)

Riyad Eid

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Loot Price R5,349 Discovery Miles 53 490 | Repayment Terms: R501 pm x 12*

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The field of Customer Relationship Management (CRM) has broadened greatly in recent years as technological applications have expanded. Successful Customer Relationship Management Programs and Technologies: Issues and Trends offers the latest research and developments for researchers, practitioners, and academics alike. This volume contains case studies, methodologies, frameworks, and architectures, and generally the cutting edge in research within the field of customer relationship management. In order to stay abreast of the latest updates in the field, a volume like this serves as a reference book and handbook for semantics and follow-through for managers and decision-makers.

General

Imprint: Idea Group,U.S.
Country of origin: United States
Release date: March 2012
First published: 2012
Editors: Riyad Eid
Dimensions: 280 x 216 x 20mm (L x W x T)
Format: Hardcover
Pages: 358
Edition: New
ISBN-13: 978-1-4666-0288-5
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
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LSN: 1-4666-0288-0
Barcode: 9781466602885

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