The bus service we now have in London results from the momentous
events described in this book. Many people consider these events to
have been a necessary series of steps to get to where we are today.
London Transport changed from a monolithic state owned bus operator
to a tendering authority with competing operators owning buses and
employing front-line staff to run a public service. It is a very
political story. The early stages were at a time when a radical
Conservative government was determined to bring great change.
Privatisation became one of their key policies, and what happened
in London has been unique, as deregulation of buses in the rest of
the country has brought a very different set of experiences.
General
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