The economy uncertain, education in decline, cities under siege,
crime and poverty spiraling upward, international relations
roiling: we look to leaders for solutions, and when they don't
deliver, we simply add their failure to our list of woes. In doing
so, we do them and ourselves a grave disservice. We are indeed
facing an unprecedented crisis of leadership, Ronald Heifetz avows,
but it stems as much from our demands and expectations as from any
leader's inability to meet them. His book gets at both of these
problems, offering a practical approach to leadership for those who
lead as well as those who look to them for answers. Fitting the
theory and practice of leadership to our extraordinary times, the
book promotes a new social contract, a revitalization of our civic
life just when we most desperately need it. Drawing on a dozen
years of research among managers, officers, and politicians in the
public realm and the private sector, among the nonprofits, and in
teaching, Heifetz presents clear, concrete prescriptions for anyone
who needs to take the lead in almost any situation, under almost
any organizational conditions, no matter who's in charge. His
strategy of leadership applies not only to people at the top but
also to those who must lead without authority - activists as well
as presidents, managers as well as workers on the frontline. Here
are Lyndon Johnson, Martin Luther King Jr., and Mahatma Gandhi, in
triumph and in tragedy. Here too are military officers and
soldiers, doctors and patients, college students, and local civic
groups. Sketched with precision, touched by empathy, and
unfailingly interesting, this cast of characters brings Heifetz's
theory to life, demonstratingwhat a practitioner can do - or avoid
doing - to assume leadership in an age without easy answers.
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