Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Customer Loyalty - A Guide for Time Travelers (Hardcover, 2006 ed.) Loot Price: R1,499
Discovery Miles 14 990
Repayment Terms: R140 pm x 12*
Add to cart
Customer Loyalty - A Guide for Time Travelers (Hardcover, 2006 ed.): S Robinson, L. Etherington

Customer Loyalty - A Guide for Time Travelers (Hardcover, 2006 ed.)

S Robinson, L. Etherington

 (sign in to rate)
Loot Price R1,499 Discovery Miles 14 990 | Repayment Terms: R140 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. They present a new approach that builds upon social and economic research to provide practical guidelines.

General

Imprint: Palgrave Macmillan
Country of origin: United States
Release date: November 2005
First published: 2006
Authors: S Robinson • L. Etherington
Dimensions: 229 x 152 x 16mm (L x W x T)
Format: Hardcover
Pages: 174
Edition: 2006 ed.
ISBN-13: 978-1-4039-9763-0
Categories: Books > Business & Economics > Business & management > Business strategy
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Promotions
LSN: 1-4039-9763-2
Barcode: 9781403997630

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback): Bali Padda
Deliver What You Promise - The…
Bali Padda Paperback R425 R385 Discovery Miles 3 850
Customer service (Paperback, 2nd ed): R. Machado
Customer service
R. Machado Paperback  (2)
 R507 Discovery Miles 5 070
Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback): Basil O'Hagan
Superstar Customer Service - 200…
Basil O'Hagan Paperback R135 Discovery Miles 1 350
Eukaryotic Transcription Factors (Hardcover, 5th edition): David S. Latchman
Eukaryotic Transcription Factors
David S. Latchman Hardcover R1,869 Discovery Miles 18 690
Customer Services (Paperback, 3rd Edition): M C Cant
Customer Services
M C Cant Paperback R327 Discovery Miles 3 270
Clientelligence - How Superior Client Relationships Fuel Growth and Profits (Hardcover): Michael B. Rynowecer
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R728 Discovery Miles 7 280
Outside-in Service Design - A Practical Guide (Paperback): Amir Azizpour
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R909 Discovery Miles 9 090
Difficult Customers (Paperback): Grainne Ridge
Difficult Customers
Grainne Ridge Paperback R300 Discovery Miles 3 000
The Telesales Handbook - A Practical Guide to Setting Up and Running Your Own Telesales Operation (Paperback): Stuart Pearce
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R285 Discovery Miles 2 850
Developing Relationships, Personalization, and Data Herald in Marketing 5.0 (Hardcover): Jasmine Kaur, Priya Jindal, Amandeep...
Developing Relationships…
Jasmine Kaur, Priya Jindal, … Hardcover R6,210 Discovery Miles 62 100
Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing (Hardcover): Monika Gupta, Priya Jindal, Shubhi...
Promoting Consumer Engagement Through…
Monika Gupta, Priya Jindal, … Hardcover R6,841 Discovery Miles 68 410
Consumer Behavior Change and Data Analytics in the Socio-Digital Era (Hardcover): Pantea Keikhosrokiani
Consumer Behavior Change and Data…
Pantea Keikhosrokiani Hardcover R7,723 Discovery Miles 77 230

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners