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Books > Business & Economics > Business & management > Sales & marketing > Customer services
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Fast Fulfillment - The Machine that Changed Retailing (Paperback)
Loot Price: R669
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Fast Fulfillment - The Machine that Changed Retailing (Paperback)
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The fulfillment machine is the delivery side infrastructure of an
online business, it is the physical and digital innovations which
make it possible to immediately deliver customer orders. Customers
want to order everything, while sitting on their couch and they
want immediate fulfillment. Fast fulfillment is happening, and
everyone knows that, but most are scared of it. Many experts
describe the wonders of online retail, but none explains what fast
fulfillment is or propose a solution to building a fast fulfillment
machine. Managers are frustrated just reading about how great
Amazon is, and how startups are innovating fantastic technology
driven processes. Here is the book, written in a simple easy to
read style which unravels the technical mystery of the fulfillment
machine. It levels the knowledge field, reveals the secrets of fast
fulfillment, and helps the reader construct a plan to innovate and
be ready to face the disruptors. What is happening in retail is
contagious across industries, there are no wide moats. Managers and
engineers are rushing to redesign their supply chains into fast
fulfillment machines. This book provides insights and process
details of how to design and build disruptive innovations, so that
you are not flying blind or just throwing darts in an effort to
pivot/expand to the online order fulfillment world. The book does
not story-tell the fast fulfillment machine, it is informative and
instructive.
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