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Designing Knowledge Management-Enabled Business Strategies - A Top-Down Approach (Hardcover, 1st ed. 2016)
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Designing Knowledge Management-Enabled Business Strategies - A Top-Down Approach (Hardcover, 1st ed. 2016)
Series: Management for Professionals
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This book provides a practical approach to designing and
implementing a Knowledge Management (KM) Strategy. The book
explains how to design KM strategy so as to align business goals
with KM objectives. The book also presents an approach for
implementing KM strategy so as to make it sustainable. It covers
all basic KM concepts, components of KM and the steps that are
required for designing a KM strategy. As a result, the book can be
used by beginners as well as practitioners. Knowledge management is
a discipline that promotes an integrated approach to identifying,
capturing, evaluating, retrieving, and sharing all of an
enterprise's information assets. These assets may include
databases, documents, policies, procedures, and previously
un-captured expertise and experience in individual workers.
Knowledge is considered to be the learning that results from
experience and is embedded within individuals. Sometimes the
knowledge is gained through critical thinking, watching others, and
observing results of others. These observations then form a pattern
which is converted in a 'generic form' to knowledge. This implies
that knowledge can be formed only after data (which is generated
through experience or observation) is grouped into information and
then this information pattern is made generic wisdom. However,
dissemination and acceptance of this knowledge becomes a key factor
in knowledge management. The knowledge pyramid represents the usual
concept of knowledge transformations, where data is transformed
into information, and information is transformed into knowledge.
Many organizations have struggled to manage knowledge and translate
it into business benefits. This book is an attempt to show them how
it can be done.
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