0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Synchroservice (Hardcover, Ed) Loot Price: R1,200
Discovery Miles 12 000
Synchroservice (Hardcover, Ed): Schonberger

Synchroservice (Hardcover, Ed)

Schonberger

 (sign in to rate)
Loot Price R1,200 Discovery Miles 12 000 | Repayment Terms: R112 pm x 12*

Bookmark and Share

Expected to ship within 12 - 17 working days

In Synchroservice!, Schonberger, teaming up with Edward M. Knod, Jr., targets leading-edge world-class excellence strategies for the service industry, giving you everything you need to design and execute a synchronized service strategy. Through practical advice gleaned from years of experience, the authors give you the insight to synchronize every aspect of your organization for improved customer service - and enhanced competitive advantage!

General

Imprint: Irwin Professional Publishing
Country of origin: United States
Release date: May 1994
First published: May 1994
Authors: Schonberger
Dimensions: 236 x 161 x 30mm (L x W x T)
Format: Hardcover
Pages: 300
Edition: Ed
ISBN-13: 978-0-7863-0245-1
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 0-7863-0245-3
Barcode: 9780786302451

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

Partners