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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Synchroservice (Hardcover, Ed) Loot Price: R1,261
Discovery Miles 12 610
Repayment Terms: R118 pm x 12*
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Synchroservice (Hardcover, Ed): Schonberger

Synchroservice (Hardcover, Ed)

Schonberger

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Loot Price R1,261 Discovery Miles 12 610 | Repayment Terms: R118 pm x 12*

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In Synchroservice!, Schonberger, teaming up with Edward M. Knod, Jr., targets leading-edge world-class excellence strategies for the service industry, giving you everything you need to design and execute a synchronized service strategy. Through practical advice gleaned from years of experience, the authors give you the insight to synchronize every aspect of your organization for improved customer service - and enhanced competitive advantage!

General

Imprint: Irwin Professional Publishing
Country of origin: United States
Release date: May 1994
First published: May 1994
Authors: Schonberger
Dimensions: 236 x 161 x 30mm (L x W x T)
Format: Hardcover
Pages: 300
Edition: Ed
ISBN-13: 978-0-7863-0245-1
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
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LSN: 0-7863-0245-3
Barcode: 9780786302451

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