Mastering Complexity is designed to help readers develop and
maintain logical, adaptable solutions to business problems. It
demonstrates how to visualize business dependency connections with
a square spreadsheet called a Dependency Structure Matrix (DSM).
Once the links representing dependencies are visualized in a DSM,
it can be used to improve the business. The book focuses on simple
practices that the reader can easily understand to solve business
problems on his or her own. The book begins by identifying how
logical elements are represented in a DSM spreadsheet. It shows
where the elements can run in parallel, where the elements must run
in sequence, and where the elements are tangled together. The book
shows how to untangle these elements so they can be understood. The
book then demonstrates how to build a dependency map in a DSM
spreadsheet. It defines the various types of dependencies and shows
how to order the spreadsheet elements to create a workflow. The
author shows how to assign risk levels to the spreadsheet elements
so a workflow can be optimized to manage risk. The book concludes
with a look at several software tools that can be used to create,
manipulate, and analyze DSM spreadsheets. It discusses how the
tools work and where they can be ordered.
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