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Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
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Innovation in Public Services - Theoretical, managerial, and international perspectives (Hardcover)
Loot Price: R4,490
Discovery Miles 44 900
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Innovation in Public Services - Theoretical, managerial, and international perspectives (Hardcover)
Expected to ship within 12 - 19 working days
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In response to changes in internal needs, external organizational
environments, and the expectations of shareholders - most notably,
citizens and politicians - innovation is now an important
common-place aspect of governance and the running of public service
organizations. Given the ongoing financial and economic crisis,
which presents a significant challenge to public service
organizations (PSOs), there is a growing need to establish
innovative strategies in order to survive the crisis, and provide
the basis for future sustainable growth. This book contributes
towards the discussion of PSO innovation through theoretically
informed empirical studies of innovation across a range of
theories, topics and fields. Studies examine the role of citizens,
managers, and public service organizations; the adoption,
diffusion, implementation, and management of innovations;
collaboration, communication, and information technologies; and
decision-making, ethical principles, HR management, leadership, and
procurement. The studies - which examine the situation in a range
of countries in Europe and Asia - cover a range of different
organizations such as non-profits, health service organizations,
and local governments. This book was originally published as a
special issue of Public Management Review.
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