Become more culturally competent in an increasingly diverse world
Recent years have seen dramatic changes to several institutions
worldwide. Our increasingly interconnected, digitized, and
globalized world presents immense opportunities and unique
challenges. Modern businesses and schools interact with individuals
and organizations from a diverse range of cultural and national
backgrounds--increasing the likelihood for miscommunication, errors
in strategy, and unintended consequences in the process. This has
also spilled into our daily lives and the way we consume
information today. Understanding how to navigate these and other
pitfalls requires adaptability, nuanced cross-cultural
communication, and effective conflict resolution. Use Your
Difference to Make a Difference provides readers with a
skills-based, actionable plan that transforms differences into
agents of inclusiveness, connection, and mutual understanding. This
innovative and timely guide illustrates how to leverage differences
to move beyond unconscious biases, manage a culturally-diverse
workplace, create an environment for more tolerant schooling
environments, more trusted media, communicate across borders, find
and retain diverse talent, and bridge the gap between working
locally and expanding globally. Expert guidance on a comprehensive
range of topics--teamwork, leadership styles, information sharing,
delegation, supervision, giving and receiving feedback, coaching
and motivation, recruiting, managing suppliers and customers, and
more--helps you manage the essential aspects of international
relationships and cultural awareness. This valuable resource
contains the indispensable knowledge required to: Develop
self-awareness needed to be a cross-cultural communicator Develop
content, messaging techniques, marketing plans, and business
strategies that translate across cultural borders Help your
employees to better understand and collaborate with clients and
colleagues from different backgrounds Help teachers build safe
environments for students to be themselves Strengthen
cross-cultural competencies in yourself, your team, and your entire
organization Understand the cultural, economic, and political
factors surrounding our world Use Your Difference to Make a
Difference is a must-have resource for any educator, parent,
leader, manager, or team member of an organization that interacts
with co-workers and customers from diverse cultural backgrounds.
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